Terms of Service and Privacy Policy

1. These terms govern your access to and use of Vesta Presents Express, including its Control+ option, and any film, video, still image or other material produced through it (together, the "Service", and the material produced, the "Deliverables"). By submitting an order, creating a request, uploading any file or otherwise using the Service, you accept these terms in full and confirm that you have authority to accept them on behalf of any company, brokerage or other person on whose behalf you act. If you do not accept these terms, do not use the Service.

2. The Service accepts photographs of real property submitted by you and produces from them a short film, a vertical version suitable for social platforms and enhanced still images, made available through a private delivery link and notified to the email address you supply. Production is automated. Any production, delivery or turnaround time stated on the site, in correspondence or elsewhere is an estimate only and is not a term of this agreement, production being dependent on third party services not under our control.

3. You represent and warrant that you own or are validly licensed to use each photograph, logo, trade mark, text and other material you submit, that your submission and the subsequent use of the Deliverables infringes no copyright, trade mark, moral right, contractual restriction, brokerage or platform rule or right of any photographer or other person, that you have obtained every consent required from any identifiable individual appearing in any submitted file, and that no submitted material is unlawful or was unlawfully obtained. You agree to indemnify and hold us harmless against any claim, demand, loss, liability, damage, cost and expense, including reasonable legal fees, arising out of or connected with any breach of this clause.

4. You retain all right, title and interest in the files you submit and grant us a limited, non exclusive, worldwide, royalty free licence to host, reproduce, adapt and process those files solely to the extent necessary to produce and deliver your order and to provide support in respect of it. On receipt of payment in full, all right, title and interest in the Deliverables produced for your order vest in you, and you may use, reproduce, publish, distribute and exploit them commercially without further payment, attribution or permission. All right, title and interest in the Vesta Presents name and marks, the site, the underlying software, models, prompts, workflows and production methods remain vested in us and nothing in these terms transfers or licenses any of them to you.

5. We do not use Deliverables produced for Vesta Presents Express clients, nor any file submitted by a Vesta Presents Express client, in our marketing, on our website, in any showcase, portfolio, case study, advertisement or social channel, or for any purpose other than producing and delivering the relevant order and providing support in respect of it. Every example displayed on our website is material produced by us for demonstration. Engagements under Vesta Presents Atelier are governed separately and any promotional use of an Atelier project is subject to that client's prior consent, which may be withheld.

6. You acknowledge and agree that the Deliverables constitute digitally altered imagery. Depending on the order this may include relighting of the scene, removal of clutter, temporary objects, text and watermarks, generation of camera movement and, where virtual staging is selected, the alteration, addition or removal of furniture, decoration and finishes. We apply controls intended to preserve the physical fidelity of the property and do not knowingly alter its architecture, structure, dimensions or fixed features. Notwithstanding the foregoing, numerous multiple listing services, associations and jurisdictions require that digitally altered or virtually staged images of real property be disclosed to prospective purchasers, and such requirements vary by jurisdiction and by listing service and are subject to change, the State of California having enacted Assembly Bill 723 with effect from January 2026. Determining, monitoring and complying with every disclosure obligation applicable to any listing, advertisement or other publication in which you use the Deliverables is your sole responsibility and not ours. Where you select virtual staging we apply, by default, a visible "Virtually staged" mark to the still images delivered to you; that disclosure mark is not applied to the film or vertical version. If you choose Control+ branding, a logo or watermark supplied by you may appear in those videos as directed in your order. You may decline the virtual-staging mark when placing your order, in which case the images are delivered unmarked and your election is recorded against the order. Neither applying nor declining the mark alters the allocation of responsibility in this clause. The mark and any suggested disclosure wording supplied with a delivery are provided for convenience only, do not constitute legal advice, and are not warranted to satisfy the requirements of any listing service or jurisdiction.

7. The fee applicable to an order is displayed before payment and is payable in full at checkout. Payment is processed by Stripe, Inc., and we do not receive, process or store your card details. Each order is produced to your specification upon your instruction and production commences upon confirmation of payment; accordingly, and to the fullest extent permitted by applicable law, no refund is available in respect of a Deliverable that has been produced and delivered. Where production fails, or where we are unable to deliver a Deliverable substantially conforming to the description published on our website, we will refund the fee paid in full. Any claim under this clause must be notified in writing to the address given below within seven days of delivery and must specify the defect relied upon, and where the defect is attributable to us we will at our election reproduce the Deliverable or refund the fee.

8. The Service is operated by Segri LLC, a limited liability company organised under the laws of the State of Florida, United States, with its principal place of business in Miami, Florida, which for the purposes of these terms and of the data protection provisions below is the contracting party and the controller of personal data, and which may be contacted at hello@vestapresents.art.

9. The Service and the Deliverables are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law we disclaim all warranties, conditions and representations of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title and non infringement. We give no warranty and make no representation that any Deliverable will result in the sale or letting of any property, achieve any level of engagement, viewing, enquiry or return, or produce any commercial outcome whatsoever. To the fullest extent permitted by applicable law our aggregate liability arising out of or in connection with any order, whether in contract, tort including negligence, breach of statutory duty or otherwise, shall not exceed the fee actually paid by you in respect of that order, and we shall have no liability for any indirect, incidental, special, consequential, exemplary or punitive loss or for any loss of profit, revenue, goodwill, business, opportunity or data, whether or not foreseeable and whether or not we were advised of the possibility of such loss. Nothing in these terms excludes or limits any liability which cannot lawfully be excluded or limited, nor any right afforded to you as a consumer which cannot lawfully be varied by agreement.

10. You shall not use the Service to produce material that is misleading as to the condition, dimensions, features or nature of any property, that is unlawful, that infringes the rights of any person or that breaches any applicable listing rule, advertising standard or professional obligation. We reserve the right to decline or cancel any order which in our reasonable opinion breaches or is likely to breach this clause, and where we cancel an order on that ground we will refund the fee paid save where the order was fraudulent or unlawful.

11. In connection with the Service we collect and process the photographs and other files you submit, the email address and property description you provide, the payment status reported to us by Stripe, and technical data generated in the ordinary operation of the site including internet protocol address and request logs. Those files and that information are processed because they are necessary for the performance of the contract constituted by your order, and technical data is processed on the basis of our legitimate interest in operating, securing and maintaining the Service. Google Consent Mode keeps analytics and advertising storage denied before you make a choice and whenever you refuse measurement. In that state, the Google tag may send limited, cookieless consent-state and page or event pings to Google for aggregate measurement and modelling; we do not create or retain Google client or session identifiers. Full Google Analytics measurement, Google storage and Meta advertising measurement technologies are enabled only after you select "Allow measurement" in our privacy notice. For this purpose Meta may receive the event, time, currency and value, pseudonymous browser identifiers and a one-way cryptographic hash of your normalized email address; Google may receive the page address, event, time, currency and value and pseudonymous client and session identifiers. We do not send either provider your photographs, property name or address, card details or private order link, and we do not send your email address or its hash to Google Analytics. You may refuse or withdraw your consent at any time through "Privacy choices" without affecting the Service. We do not sell or rent personal data.

12. We engage the following service providers and other recipients, each receiving only the data necessary for its stated function: Stripe, Inc. for payment processing; Resend for transactional email; Google LLC for internal operational email, limited cookieless measurement pings under denied consent and, only after the consent described in clause 11, full analytics measurement and attribution; Anthropic PBC for photographic analysis and quality control; OpenAI, L.L.C. solely as an emergency provider for photographic analysis and quality control when Anthropic is technically unavailable; Freepik Company, also trading as Magnific, for image enhancement and video generation; Railway Corp. for hosting and storage; and, only after that consent, Meta Platforms, Inc. for advertising measurement and attribution. Certain of these providers operate in the United States and other jurisdictions and your data may accordingly be transferred to and processed in those jurisdictions.

13. Files submitted by you are retained for thirty days following the relevant order and are then deleted, such retention being for the sole purpose of enabling reproduction of a Deliverable in the event of defect. Deliverables remain accessible through your private delivery link for five days following delivery and are then deleted from the delivery service. You must download them within that period. Expiry of the delivery link does not affect the ownership transferred under clause 4: any Deliverables downloaded by you remain yours to retain and use. Records of the order itself, excluding submitted files and Deliverables, are retained for such period as applicable tax, accounting and limitation requirements demand.

14. You may request a copy of the personal data we hold about you, request its correction or erasure, request restriction of or object to its processing, and request its portability, in each case by written request to the address given above, to which we will respond within thirty days. Where you are resident in Brazil these rights arise under the Lei Geral de Proteção de Dados and you may lodge a complaint with the Autoridade Nacional de Proteção de Dados; where you are resident in the European Union or the United Kingdom these rights arise under the General Data Protection Regulation and you may lodge a complaint with your supervisory authority; and where you are resident in California you may request disclosure of the categories of personal information collected, request its deletion and opt out of advertising measurement sharing through "Privacy choices"; we do not sell personal information. A request for erasure made before expiry of the retention periods stated above will result in deletion of your delivery link and you should download any Deliverable before making such a request.

15. Traffic to and from the site is transmitted over encrypted connections, delivery links are unlisted and excluded from search engine indexing, and access to stored files is restricted to that required to fulfil an order. No method of transmission or storage is entirely secure and we do not warrant absolute security; in the event of a personal data breach affecting your data we will notify you and the competent supervisory authority to the extent and within the periods required by applicable law. The Service is intended for professional use and is not directed to persons under the age of eighteen, and we do not knowingly collect personal data from such persons.

16. We may amend these terms from time to time and the version applicable to any order is that published at the time the order was submitted, the date of the current version appearing at the head of this document; where an amendment materially affects your rights we will give notice by email before it takes effect. These terms constitute the entire agreement between the parties in respect of their subject matter and supersede all prior representations and understandings. If any provision is held invalid or unenforceable the remaining provisions shall continue in full force. Our failure to enforce any provision shall not constitute a waiver of it. These terms and any dispute arising out of or in connection with them are governed by the laws of the State of Florida, United States, without regard to conflict of law principles, and the parties submit to the exclusive jurisdiction of the courts of that State, save where the mandatory law of your country of residence provides otherwise. All notices and enquiries under these terms, including requests relating to personal data, should be addressed to hello@vestapresents.art.